Short Message Service (SMS) Terms and Conditions and Privacy Policy

SMS Terms and Conditions

Updated: June 27, 2024

Please read and carefully review the following terms and conditions. By checking the box on our contact form, you consent to receive non-marketing text messages (SMS) from Ally Property Management, LLC. You may opt out of these communications at any time.

1. Program Description: When opted-in, you will receive text messages (SMS) to your mobile number. This kind of message may include a response to an inquiry, real-time texts to ask and answer questions about our services and pricing, and appointment confirmations.

2. Program Frequency: Message frequency will vary depending on the conversation.

3. Opt-out: You can opt out of this service anytime. Text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS response to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will send you SMS messages again.

4. Help: If you are experiencing any issues or concerns, you can reply with the keyword HELP. Or, you can check our ‘Contact Us’ section at yourallypm.com/contact for options for reaching us.

5. Interruption: Carriers are not liable for delayed or undelivered messages.

6. Costs: Message and data rates may apply for any messages sent to you between two parties. Any questions about your text or data plan, we highly suggest contacting your mobile phone service provider for further assistance.

7. Privacy: If you have any questions regarding privacy, please read our privacy policy at yourallypm.com/privacy-policy.

SMS Privacy Policy

Updated: June 27, 2024

Introduction:

Ally Property Management, LLC with the business address at 3510 Remson Court, Suite 202, Charlottesville, VA 22901 (“Company”, “Ally PM”, “we” or “our”) is committed to protecting your privacy which also includes Short Message Service. This SMS Privacy Policy (“Policy”) governs how we collect and use the information about you concerning our Property Management services.

By using the Messaging Service, you agree to the terms of this Policy. Ally PM reserves the right, in our sole discretion, to modify or change this Policy at any time with or without prior notice to you. This Policy, and any changes, are effective as soon as posted and supersede any prior Policies. Your continued use of the Messaging Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.

The date of the last update will be posted at the top of this Policy for your convenience.

Collection of Data

As per our Main Privacy Policy (URL: yourallypm.com/privacy-policy), we collect personal information such as name, email address, and phone number. These data are collected via our Contact Us form located on our website (URL: yourallypm.com/contact). We also collect information once an application was submitted via our website (URL:https://allypropertymanagement.managebuilding.com/Resident/rental-application/new)

We may also collect Personal Information about you using cookies or any similar technologies. Cookies are pieces of information that are kept by your web browser on the memory of your device.

We may also collect this information once you reach us via phone or email conversation, credit reports that were supplied to us by reporting agencies, and leads share by third-party home search websites such as Zillow and Furnished Finder.

Use of Information

We use this information as our reference in case we need to contact you back about leasing inquiries, rental property concerns, and maintenance requests.

Sharing of Information

Ally PM will not share your Personal Information to other companies or individuals unless we have your consent. We do not share your information with companies or groups whose intention is to do a marketing campaign. We may use or disclose Personal Information in any of the following limited circumstances:

• We have your consent.

• We need to enforce our Terms of Use.

• We provide such information to trusted businesses or persons for the sole purpose of processing Personal Information on our behalf or providing the Messaging Service to you. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Policy and appropriate confidentiality and security measures. If the third party fails to comply with our terms, Ally PM is not accountable in any way for any liability or reimbursement.

• We transfer Personal Information about you if Ally PM is, or its assets are, acquired by or merged with another company.

• We believe disclosure of Personal Information is necessary or appropriate to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.

Data Storage and Security

Ally PM values the importance of information security. You may refer to our Main Privacy Policy (URL: yourallypm.com/privacy-policy) under the section “HOW DO WE PROTECT VISITOR INFORMATION” for complete details. The said section also applies to personal information including telephone and mobile phone numbers.

We will also retain and use your Personal Information as necessary to resolve disputes, protect Ally PM, officers, staff, rental owners, residents, and other business partners, and enforce our agreements. This applies only to all visitors who became official Ally PM client (either rental owners or tenants)

Opt-out from SMS Communications

If you wish to opt-out of communication, you can do so by responding to our text conversation the keyword STOP.

Data Removal

If the visitor of the site wishes to correct, verify, change or remove your personal information, you can reach us via our Contact Us platform at yourallypm.com/contact.

Main Privacy Policy and Terms of Use

By acknowledging this SMS Privacy Policy, you are also agreeing to our main Privacy Policy and Terms of Use

yourallypm.com

• 3510 Remson Court, Suite 202
• Charlottesville, VA 22901